Amadeus India Pvt Ltd

Vacancy: Technical Support
Job Detail:

The incumbent would be responsible to:

  • Receiving complains of Technical problems from all users (Subscribers/BD team/Other departments) thru phone/email/personally,
  • To ensure user does not face any Technical problems and in case reported resolves in minimum timeframe. Responsible for all type of S/W, H/W and Networking Installation.
  • Resolution mechanism is over the phone or via remote tools and if not solved then have to do visit call to solve the problem within set timeframe.
  • If the problem is related to third party (ISP/Vendor) then log complaint to concern (ISP/Vendor) and has to follow up as per escalation matrix.


  • S/W Installations, Selling Platform, Proprinters, Products, Local scripts
  • H/W Installations, provided Computer Systems, Ticket printers, Hardcopy Printers


  • SARAL, Coordinate with BIS for circuit delivery, follow up with provider, Router Installations, Modem/Converter Installation, maintenance.
  • ISP, Ordering Broadband circuit to ISP, Coordinating with ISP for Installation, maintaining ISP records for local payments
  • LAN, Installation of Network switch, Local networking, maintenance
  • Has to done Selling Platform migrations, Mass Products deployments, Scripts Installations

Requirement :

  • Male Candidate with own conveyance.
  • Must have done hardware networking course.
  • 6 months - 3 years experience in similar Technical position.

Candidates interested, please email your resumes at:

Posted On:  29/01/2015
Post: Technical Support
Functional Area: IT
Job Type: Full Time
City:    Delhi, Gurgaon,
Experience: 1-3 Years
Job Opening Date: Not Available
Salary:   Not Disclosed
Salary:   Not Disclosed
Qualification:   Hardware Networking
Post:    - Free

Click Here To Apply

Click Here to Apply
» Jr.Programmer at Mineral Exploration Corporation Limited
» SBI notified Recruitment of Specialist Officers in State Bank Group at STATE BANK OF INDIA
» BPO Professionals at HCL Technologies Ltd
» Project Engineer at Centre for Development of Advanced Computing
» Business Analyst at Oracle
» Sr. Technical Asst. (Computer) Sri Venkateswara College (University of Delhi) at Sri Venkateswara College
» Application Developer: WebSphere Business Integration Message Broker ( AIS ) - GBS at IBM
» .NET Developer at Beta Soft Systems Genpact
» Facebook Hiring Technical Lead, Media Analytics at Facebook
» Computer Science Teacher at Kendriya Vidyalaya Sangathan at Kendriya Vidyalaya Sangathan
Other Related Jobs